Privacy Policy
Last updated: May 2026
This Privacy Policy explains how AK Paramedical Studio ("we", "us", "our") collects, uses, and protects your personal information when you visit our website kovalchukanya.co.uk, contact us, or use our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
AK Paramedical Studio
226 York Road, Battersea, London SW11
Email: info@kovalchukanya.co.uk
Website: kovalchukanya.co.uk
2. What Information We Collect
We may collect the following personal information:
Contact details – your name, email address, and phone number when you enquire or book a consultation
Health information – relevant medical history you share with us as part of a consultation or treatment (this is special category data under UK GDPR)
Photographs – before and after images taken as part of treatment records (with your explicit consent)
Website usage data – through cookies and analytics tools (see Section 7)
Social media and advertising data – if you interact with our Facebook or Instagram adverts or complete a lead form
3. How We Use Your Information
We use your information to:
Respond to your enquiries and book consultations
Provide and manage your treatments
Maintain accurate client records
Send you appointment reminders or relevant aftercare information
Improve our website and marketing (in aggregate, anonymised form)
We will never sell your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Contract – to provide the services you have requested
Legitimate interests – to respond to enquiries and improve our services
Consent – for health data, photography, and marketing communications (you may withdraw consent at any time)
Legal obligation – where required by law
5. How Long We Keep Your Data
We retain client records for a minimum of 7 years following your last treatment, in line with UK health and business record requirements. Marketing consent records are kept until you withdraw consent. Enquiry data from people who do not become clients is deleted after 12 months.
6. Sharing Your Data
We do not share your personal data with third parties except where necessary:
Our booking system provider (Fresha) to manage appointments
Our website platform (Squarespace) for website hosting
Meta Platforms (Facebook/Instagram) if you interact with our advertising — subject to Meta's own Privacy Policy
Where required by law or a regulatory authority
All third-party providers are required to handle your data securely and in accordance with applicable law.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings. Using our website without changing your cookie settings indicates your acceptance of our use of cookies.
8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Restrict or object to how we process your data
Withdraw consent at any time where processing is based on consent
Data portability – receive a copy of your data in a structured format
To exercise any of these rights, please contact us at info@kovalchukanya.co.uk.
9. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.
AK Paramedical Studio · Battersea, London · kovalchukanya.co.uk